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Serving Englewood, CO and the surrounding areas

(303) 900-4054

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Cold Woman Shivering

Why does the furnace quit on the coldest day of the year and always on a weekend?
We feel your pain! So, to help, here are a few things you can do to troubleshoot the problem before you have to call for an emergency repair.

Top 3 Reasons a Furnace Blows Cold Air

#1 – Your Thermostat Is in the ON Position

Your thermostat has an ON and AUTO switch that runs your blower. If the switch is in the ON position, then the blower keeps running, even when the furnace is not heating. As soon as the furnace cycles back on the air will warm up again. All you have to do is switch the thermostat to the AUTO position. Then, the blower only comes on when the furnace heats.

#2 – The Pilot Light Is Out

A gas furnace has a small pilot light that stays on all the time. When the furnace cycles on, then the pilot light provides the flame that lights the gas and warms the air. If the pilot light goes out, then there is nothing to light the gas that fires the furnace. Lighting a pilot light is not hard but there are a few safety measures you need to follow.
Never try to light a pilot light if you smell gas in the room. Call your gas company’s emergency line and they will send someone to inspect your furnace lines.

If you don’t smell gas, then find the pilot light assembly. Most furnaces have a sticker with instructions on how to light the pilot light. If yours does not, then try to locate the gas valve. Switch it to the PILOT setting. Hold a lighted match to the pilot opening. If there is a reset button on the control panel, hold the button until the pilot light burns. Once it is going, set the valve to the ON position.

If the pilot light won’t stay lit, then you may have a faulty thermocouple or a dirty port. You can try cleaning the port with a piece of wire. If the thermocouple is bad, you will need to call a professional like us to make the repair.

Some furnaces have an electric starter instead of a pilot light. If you cannot find a pilot light, then an electric heating element is probably what ignites your furnace. When an element malfunctions, you will need to call us.

#3 – The Furnace Has Overheated

If you can’t get your furnace to blow any air, hot or cold, it’s possible it has overheated. Safeguards are in place that shut off the burners when the unit gets too hot. More often than not, the problem is a dirty air filter. Furnace filters should be checked frequently for dirt and debris. If you have pets you may find that you have to change out your filter as often as once a month. Once the air flow is no longer restricted and the unit cools down, the furnace should start blowing warm air.

If none of these fixes takes care of your furnace problems or you are not comfortable troubleshooting the issue, contact the HVAC experts, Gustafson Heating we’ve been serving Colorado since 1971. 303-922-6289.

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Customer Reviews

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Gary W.

WOW, what a great job Gustafson Heating and Air Conditioning did for my wife and I. They were professional, fast, and way less expensive than the others we looked into. We really appreciate what they did. It was in the winter when our furnace broke down and they replaced it immediately. They left our home clean and warm and we will appreciate the cool air this coming summer. THANK YOU Mike and your team!

Kristina C.

I received a number of quotes to install a whole home humidifier. Gustafson was amazing from start to finish. I was able to handle everything over the phone without needing an additional in-person quote with a number of upcharges. I spoke to a gentleman who walked me through options by seeing pictures of my setup and was extremely knowledgable on what was necessary to ensure I was getting the correct humidifier for my home. The pricing was extremely competitive compared to the others and was not full of hidden charges. When I called, they were able to get an appointment set up within a week. The service tech was on time, courteous, cleaned up after himself, and walked me through the whole setup.

Svein R.

I got three quotes for a heat pump and gas furnace back-up. Gustafson’s was the most competitive. In addition, Mike McCarthy was, and is, a gem; very knowledgeable and responsive. The other Gustafson employees on the job were courteous and professional. I am very pleased with the equipment and the installation, which was a difficult one. I highly recommend Gustafson!

Meagan P.

Gustafson installed our HVAC system in 2019 and have been so great with service! They’re honest and back up their work. Recently our A/C wasn’t cooling to the set temp. Todd was so kind & diligent in teaching us what to do as homeowners, but also servicing/cleaning the mechanics and we’re back to a nice, cool home just in time for higher temperatures!

Scott H.

Purchased a mini-split (AC / Heat Pump) unsure if I’d be able to install it or not. I installed most of it myself but there were a few technical procedures I didn’t have the expertise or tools to undertake. Dillon came out and finished the job, doing top-notch work and taking in account the aesthetics of the unit inside and out. Very reasonable price as far as I’m concerned. My new go to neighborhood HVAC company.

David R.

Basement flooded. This is where my WFH office is, so it was a big deal. Gustafson sent out Todd to fix it. He got it fixed quickly, and charged me a very reasonable fee. Basement is warm and dry now. I can’t say enough good things about Gustafson.

Steven B.

The technician “Luis” was fantastic as usual. All the services and technicians we have used with Gustafson over 12 years have been prompt, professional, timely and reasonable over the years. I definitely approve of this vendor!!!

William R.

Our furnace went out and our regular company gave us a 2 week window for coming out. We have a RHEEM furnace and needed an authorized RHEEM dealer. I called Gustafson and they came out in 48 hrs. They were so nice and the technician –Dylan–was so helpful that I am switching companies. Really a great experience.

Sonja L.

Absolutely the best!!!! This is an honest company with very professional people working for them. The price for all work is always very fair and very reasonable!!!

Krista B.

I had the whole HVAC system installed by Gustafson about three years ago and recently requested maintenance on the system. Technician Robert Gomez was the tech that responded and he was very personable, easy to talk to, and explained what he was doing to me to service my furnace. I felt like I received thorough service and he provided advice for the future as well. Thank you, Robert!! I hope to be able to request you again in the future to do maintenance on my AC next spring.

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  • Providing services at or above accepted industry standards
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Gustafson Heating & Air are expert HVAC professionals trained to take care of any comfort issue you may have!

We’re a Lennox Dealer and are trained to deliver a level of comfort and service that exceeds customer expectations. Because Gustafson Heating & Air understand that actions speak louder than words, instead of just talking quality, we practice it through listening and responding to your comfort needs.

Industry-Leading Products

As partners with the leading name in home comfort, Lennox has the best products available in the industry, including highly efficient systems from the Dave Lennox Signature® Collection made here in the United States.

Highly rated for customer satisfaction

In order to sell Lennox products, Gustafson Heating & Air must consistently meet and exceed customer expectations. To ensure we do that, we are trained to design, install, service and maintain HVAC systems. We are dedicated to achieving complete customer satisfaction and must maintain a 4-star rating among consumers.

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